There is a lot of discussion about how to solve the current crisis within A&E. I must clarify that it would seem that it is not so much a crisis of ‘blue-light’ patients, but of the walking wounded and worried. There is no use looking to General Practice for a miracle solution because they are already up to their necks in patients and in some small way lack of urgent appointments in general practice contributes to the problem. Here is a simple onlooker’s understanding of the problems and the issues.
Demand: I am trying to understand whether the increasing number of people wanting healthcare represents an increase in demand or whether those people just appear in different ways. I am tempted to conclude that demand has not altered much.
Expectation: It may be true that people have different expectations and I certainly have heard people say ‘I need to see…
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